Terms & Conditions
Terms and Conditions of Membership
Fees
Fees will be paid every month via our class4kids account link which is sent to you in order to register.
All weeks must be paid for whether your child attends or not.
Our fees are calculated Annually and divided by 12. This means there are 12 Monthly Payments due.
Late Payment Fees may be applied to accounts that get into arrears. These fees will include a recovery fee of £40 per invoice, with an additional 8% Statutory Rate Bank of England Base Rate Interest for each day of non payment.
There is a 25% Sibling Discount available on application
Clothing
Appropriate clothing must be worn every week.
Flip flops and loose jewellery are not appropriate.
NO Chewing gum.
Long Hair to be tied back when dance work is being undertaken
Classes and Performances
Students participate at their own risk and are obliged to inform Up-Stage Staff of any injuries or medical condition.
Up-Stage expects ALL students to show due respect and manners to ALL staff and fellow students at all times.
Up-Stage reserves the right to exclude any child from classes given reasonable grounds on misbehaviour without notice or refund
Up-Stage advises that no valuables are brought to classes. We will not accept any liability for lost or damaged belongings.
Up-Stage will from time to time take photographs and film footage of students during class and performance time for use in our marketing and publicity material.
Leaving Up-Stage
Once your child has registered and joined Up-Stage there is no need to re-register every term.
A minimum of 4 weeks’ notice in writing, must be given to Up-Stage Staff if your child no longer wishes to attend classes.
Up-Stage Drama Centre
For students of the Up-Stage Drama Centre, we require a Term's Notice to leave
There will be additional fees payable for individual LAMDA exams and Certificates that we will advise of in advance.
Performances
Once Up-Stage announces and agrees a Performance date any Student that leaves in the 12 weeks prior to the performance date will be liable to pay all show costs incurred by Up-Stage in purchasing costumes, props, coach travel, rehearsal CD’s and lyrics as well as the standard monthly fee for each of those 12 weeks IN ADDITION to the 4 weeks notice.
By my child’s continued attendance I agree that:
I have read and agree with the Terms and Conditions of membership and code of conduct below.
If no written notice is given my child’s membership continues, including all fees due, until the written notice is given. Email is an acceptable form of notice
The liability of Up-Stage and that of its staff is restricted to class time only and then only to gross negligence
Code of conduct
Key principles
o We are committed to maintaining an environment free from discrimination, victimisation, harassment and bullying. This Code of Conduct sets out both the behaviour that we expect from our members and behaviour that is not acceptable and could lead to disciplinary action.
o All members must be respectful of the premises we use and our property.
o Members are expected to:
o be polite, courteous and respectful towards one another and to audience members / visitors
o to honour all commitments they have made to Up-Stage
Discrimination
o We aim to ensure that all members and volunteers who provide services to Up-Stage receive equal treatment irrespective of:
o gender (including gender reassignment)
o marital or civil partnership status
o sexual orientation
o race, colour, ethnic or national origins
o religion or belief
o pregnancy
o disability
o All our casting decisions will be made without discrimination other than where there is a genuine requirement to do so for artistic reasons.
o There are two broad forms of discrimination under UK legislation: direct and indirect discrimination. Direct discrimination generally constitutes less favourable treatment because of one or more of the characteristics listed above.
o Indirect discrimination generally occurs where a provision, criterion or practice which may appear neutral and apply equally to all, in fact inadvertently puts a group of people who share one or more of the characteristics listed above at a disadvantage in comparison with others.
o Discrimination may also occur as a result of victimisation, harassment or bullying.
o If you consider that you are disabled within the meaning of the Equality Act 2010 and that this prohibits or limits your involvement at Up-Stage, please contact Keith who will discuss with you whether there are any adjustments that could reasonably be made to our premises and/or facilities that would enable you to participate as you would like.
Harassment
o Harassment generally consists of unwanted conduct (based on one or more of the above characteristics) which has the purpose or effect of:
o violating a person’s dignity; and/or
o creating an intimidating, hostile, unsafe, degrading or offensive environment.
o It is irrelevant whether the alleged harassment is intentional or not.
o The following are examples of harassment. This list is intended as a guide and is not exhaustive:
o physical conduct – unwanted touching, patting, pinching, assault, coercion for sexual favours or physical threats;
o verbal conduct – unwelcome advances, critical nicknames, innuendo, insults or abusive language;
o non-verbal conduct – the display or sharing of pornographic or suggestive pictures, offensive or abusive gestures, objects or written material (other than in connection with a production for artistic purposes);
o bullying – offensive, intimidating, insulting, humiliating or demeaning behaviour which attempts to undermine an individual.
Complaints procedure
o If you think you have been a victim of any form of discrimination, victimisation, harassment or bullying and would like to make a complaint, please contact Keith