Terms & Conditions

Up-Stage Theatre Arts & AJ Art Club – Terms and Conditions of Membership

Fees

  • Fees are paid monthly via our Class4Kids account link, provided during registration.
  • All weeks must be paid for, regardless of attendance.
  • Fees are calculated annually and divided into 12 monthly payments.
  • We currently charge for 35 sessions per year, but 37 sessions are scheduled. In the event of any session cancellations, these will be considered before any refunds are given. We may also look to reschedule any cancelled sessions.
  • Late payment fees may apply if accounts fall into arrears: £40 recovery fee per invoice plus 8% Statutory Rate Bank of England Base Rate Interest for each day of non-payment.
  • A 25% sibling discount is available on application.

Clothing

  • Appropriate clothing is required each week.
  • Flip flops and loose jewellery are not permitted.
  • Chewing gum is not allowed.
  • Long hair must be tied back during dance activities.

Classes and Performances

  • Participation is at the student’s own risk; any injuries or medical conditions must be reported to Up-Stage staff.
  • All students must show respect and good manners to staff and fellow students at all times.
  • Up-Stage reserves the right to exclude any child for misbehaviour without notice or refund.
  • Please do not bring valuables to classes; Up-Stage is not liable for lost or damaged belongings.
  • Photographs and film footage may be taken during classes and performances for use in marketing and publicity.

Leaving Up-Stage

  • Registration is ongoing; no need to re-register each term.
  • A minimum of 4 weeks’ written notice is required if a student wishes to leave. Email is acceptable.

Performances

  • If a student leaves within 12 weeks prior to a performance date, they are liable for all show costs incurred (costumes, props, travel, rehearsal CDs/lyrics) plus the standard monthly fee for those 12 weeks and the 4 weeks’ notice period.

Agreement

  • Continued attendance indicates agreement with these Terms and Conditions and the Code of Conduct below.
  • If no written notice is given, membership (and all fees due) continues until notice is received.
  • Up-Stage’s liability (and that of its staff) is limited to class time and only in cases of gross negligence.

Policy Review

  • These Terms and Conditions will be reviewed and updated every January.

Code of Conduct

Key Principles

  • We maintain an environment free from discrimination, victimisation, harassment, and bullying.
  • Respect for premises and property is expected from all members.
  • Members must be polite, courteous, and respectful to one another and to visitors/audience members, and honour all commitments to Up-Stage.

Discrimination

  • Equal treatment is provided regardless of gender, marital/civil status, sexual orientation, race, colour, ethnicity, religion, pregnancy, or disability.
  • All casting decisions are made without discrimination, except where artistic requirements apply.
  • Discrimination may be direct or indirect, and may also include victimisation, harassment, or bullying.
  • If you are disabled under the Equality Act 2010 and need adjustments, please contact Keith to discuss possible accommodations.

Harassment

  • Harassment is any unwanted conduct (based on protected characteristics) that violates dignity or creates an intimidating, hostile, unsafe, degrading, or offensive environment.
  • Harassment may be physical, verbal, non-verbal, or bullying behaviour (see detailed examples in full policy).

Complaints Procedure

  • If you believe you have experienced discrimination, victimisation, harassment, or bullying, please contact Keith to make a complaint.